Give Us Your Feedback

In order to help us provide the best service, we ask for your honest feedback, this is submitted totally anonymous. 

 

1. Do you feel your relative receives the support that they need in working towards making independent lifestyle choices 1. Do you feel your relative receives the support that they need in working towards making independent lifestyle choices
2. Do you feel spotlight healthcare provides a safe and well managed environment for your relative2. Do you feel spotlight healthcare provides a safe and well managed environment for your relative
3. How would you rate our communication to you, regarding your relative’s care and support? 3. How would you rate our communication to you, regarding your relative’s care and support?
4. Do you feel included and up to date in the care planning of your relative’s needs and support4. Do you feel included and up to date in the care planning of your relative’s needs and support
5. Do you feel our staff are knowledgeable and understanding of your relative’s needs?5. Do you feel our staff are knowledgeable and understanding of your relative’s needs?
6. How would you rate the range of activities and outings we provide 6. How would you rate the range of activities and outings we provide
7. How would you rate our Houses in terms of space, décor and equipment 7. How would you rate our Houses in terms of space, décor and equipment
8. Overall how would you rate Spotlight Healthcare Services Ltd8. Overall how would you rate Spotlight Healthcare Services Ltd

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